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request-tracker4

extensible trouble-ticket tracking system

Mobile_ticket_basics
Mobile_ticket_basics
from version 4.0.19-1
Mobile
Mobile
from version 4.0.19-1
Admin_rights_editor
Admin_rights_editor
from version 4.0.19-1
Theme_editor
Theme_editor
from version 4.0.19-1
Search_bulk_update
Search_bulk_update
from version 4.0.19-1
Search_results
Search_results
from version 4.0.19-1
Dashboard_subscription
Dashboard_subscription
from version 4.0.19-1
Dashboard
Dashboard
from version 4.0.19-1
Ticket_charts
Ticket_charts
from version 4.0.19-1
Ticket_relationships
Ticket_relationships
from version 4.0.19-1
Ticket_history
Ticket_history
from version 4.0.19-1
Ticket_basics
Ticket_basics
from version 4.0.19-1
Ticket_create
Ticket_create
from version 4.0.19-1
Homepage
Homepage
from version 4.0.19-1

Description

Request Tracker (RT) is a ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features web, email, and command-line interfaces (see the package rt4-clients).

RT manages key tasks such as the identification, prioritization, assignment, resolution, and notification required by enterprise-critical applications, including project management, help desk, NOC ticketing, CRM, and software development.

This package provides the 4 series of RT. It can be installed alongside the 3.8 series without any problems.

This package provides the core of RT.

This package supports three database types out of the box: MySQL, PostgreSQL and SQLite. In order to support a zero-configuration install, SQLite will be used by default, but is not recommended for production use. Please see /usr/share/doc/request-tracker4/NOTES.Debian for more details and consider installing rt4-db-postgresql or rt4-db-mysql at the same time as this package.

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Homepage

http://bestpractical.com/rt/


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210 other people were interested in this package here. The newest known version of this software is 4.2.12-6 (Information last updated about 15 hours ago.)