extensible trouble-ticket tracking system
DescriptionRequest Tracker (RT) is a ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features web, email, and command-line interfaces (see the package rt4-clients). RT manages key tasks such as the identification, prioritization, assignment, resolution, and notification required by enterprise-critical applications, including project management, help desk, NOC ticketing, CRM, and software development. This package provides the 4 series of RT. It can be installed alongside the 3.8 series without any problems. This package provides the core of RT. This package supports three database types out of the box: MySQL, PostgreSQL and SQLite. In order to support a zero-configuration install, SQLite will be used by default, but is not recommended for production use. Please see /usr/share/doc/request-tracker4/NOTES.Debian for more details and consider installing rt4-db-postgresql or rt4-db-mysql at the same time as this package.
Upload more screenshots
Please help extend the collection of screenshots. Just make a screenshot and upload it here. You don't need to register or anything.Upload a screenshot
Hint: upload an image here from your clipboard with Ctrl-V
Install this software package
If the package is available for the distribution you are currently using on your computer then install the software by clicking on…Install request-tracker4